Our outdoor helmets (including cycling helmets, skate helmets, ski helmets,equestrian helmet,etc.) have passed international authoritative certifications such as CE (EN 1078 for cycling, EN1077 for skiing,EN 1384 for equestrian) for EU market, CPSC1203(for cycling) or ASTM F2040 (for skiing) or ASTM F1492 (for skateboarding/roller sports) for US market, and AS/NZS 2063 for Australian market. We can also apply for additional certifications according to your target market requirements.

For standard products (without customization), the lead time is 45-55 working days after receiving the deposit. For customized orders (color, logo, packaging), the lead time is 45-60 working days after deposit and all custom details confirmed, depending on the order quantity and customization complexity. Peak seasons (such as before summer and Christmas) may require additional 5-10 working days, so we recommend placing orders in advance.

Yes, we can provide sample helmets. Sample lead time is 10-15 working days. The sample fee can be deducted from the bulk order payment if the order quantity reaches the MOQ. The freight for samples is borne by the buyer, and we can ship via DHL, FedEx, UPS, or other logistics companies according to your request.

For small batches (sample orders or urgent orders), we use international express (DHL, FedEx, UPS) with a delivery time of 5-10 working days. For large batches, we offer sea freight (FCL/LCL) and air freight. The port of shipment is usually Yantian Port (Shenzhen), and we can also arrange shipment from other ports according to your needs.

The main materials include high-impact PC (polycarbonate) shell, EPS (expanded polystyrene) foam liner, and breathable inner pading or mesh. For some models, we also offer ABS shell or EVA foam liner options. All materials are non-toxic, environmentally friendly, and meet international safety standards.

If you find quality problems (covered by the warranty) during the warranty period, please contact our sales team in time and provide photos/videos of the defective products. After we confirm the problem, we will provide solutions such as free replacement of defective products or refund of the corresponding amount when you place next new order.

Yes, we have long-term cooperative relationships with professional third-party testing institutions. We can assist you in applying for certifications required for your target market. The cost of testing and certification will be negotiated separately according to the specific certification type.

We have a strict quality control system throughout the production process: 1) Incoming inspection: testing raw materials (PC, EPS foam, inner pading, mesh, etc.) to ensure they meet standards; 2) In-process inspection: checking the production process (design printing, shell vacuum forming, assembly, printing) to avoid defects; 3) Final inspection: 100% inspection of finished products (size, weight, appearance, safety performance) before delivery. We also accept third-party inspection (such as SGS, BV) at the buyer's request.